Due to the current high volume of orders, we will ship out within 3-5 working days based on the order of payment received (excluding holidays/weekends). After shipment, the tracking number will be sent via Gmail, so please be sure to check.

⚠ Customer Notice:
The images are for reference only, and the actual wearing effect may vary depending on the eye shape. Each eyelash is handmade and individually applied, there may be slight differences, but it won't affect the overall wearing effect. Perfectionists, please be cautious when purchasing.

No refunds/returns/exchanges will be accepted after payment is made, for any reason.

Logistics After-Sales: If there are any issues with the package (damaged/lost/wrong delivery, etc.), please report within 24 hours after the package is marked as received. Otherwise, we will not process it.

Quality After-Sales: Please ensure you record a video of the unboxing process and check the product carefully. Feedback, along with the unboxing video and photos, must be provided within 7 days of receiving the goods. We will exchange the product 1:1 based on the actual situation.

⚠ No claims will be accepted if the deadline is exceeded or no video is provided.

We look forward to your feedback. Thank you for your support 🌷